Dream Journal in Caramallow

We ship orders on a Monday + Thursday. If you need something sooner, please choose express delivery which will be dispatched the day after you make the order, and takes 1 day to arrive. 

• Complimentary Delivery in UK over £100
• Under £100 in UK £4.19 Royal Mail tracked
• Under £40 in UK £2.30 Royal Mail second class 
• £12 express delivery (DHL) in UK

OVERSEAS: minimum order is £75 because we are subsidising the shipping 

• USA, Japan, Australia, New Zealand, shipping is free for orders over £300
• Otherwise £10 economy shipping to USA, Canada, Japan (via Royal Mail - takes 10 - 20 days)
• Express shipping to USA with DHL is £20 
• Express shipping to Australia, New Zealand & Japan available for £50
• Customers in Europe: We are still having issues and are working on a solution.
• International Shipping to rest of the world: please contact us for a quote
• NB: For International Orders, please note that depending on your order and country, you may be liable to pay local taxes and duties on receipt of your order, for which we cannot accept liability. The refusal of payment of such fees causes a full cancellation of the order. Transportation cost and custom clearance cost associated with a cancellation will be deducted from the amount refunded to you.

• Size exchanges within the UK are free of charge. Please head to our returns portal. Returns will incur a £4 fee which will be deducted from your refund. 

• You have 28 days from receipt of goods to return your garment(s) to us. Items should be returned new, unused, FOLDED and with all tags attached and in original packaging.

• If you are overseas please be aware that returning a garment will be very expensive, and we don’t cover the cost of sending out a replacement in the case of exchange, so please check in with us on sizing before you make your purchase! 
  
  
• If there is a fault with your garment, please get in touch and we will resolve the issue.