Hidden: Product Page Returns Note

 

  • Size exchanges within the UK are free of charge. Please head to our returns portal. Returns will incur a £4 fee which will be deducted from your refund. 

 

      • Dog beds are the exception as these do not ship with Royal Mail due to their size. Please not that dog beds cannot be processed through our returns portal. Please contact us here if you have any queries.

 

  • You have 28 days from receipt of goods to return your garment(s) to us. Items should be returned new, unused, FOLDED and with all tags attached and in original packaging. Please note that after 28 days, we are only able to offer an exchange or credit note. Unfortunately, we cannot process refunds for any items returned outside of this time frame. 
  • If you are overseas please be aware that returning a garment will be very expensive, and we don’t cover the cost of sending out a replacement in the case of exchange, so please check in with us on sizing before you make your purchase! 

  • If there is a fault with your garment, please get in touch and we will resolve the issue.